Let’s say you have the proof. Let’s say you have paid thousands of dollars for their mistake.
According to my attorney, I am protected by the Ley Orgánica de Defensa del Consumidor. But this requires that I sue them, and it assumes I want my money back.
But maybe I just want to tell people what happened so the same thing does not happen to them. My attorney says I cannot publicize their error because “under our constitution all people are protected by a good name and honor.”
Is this the so-called slander law we gringos have heard about? I have some questions.
First of all, what does the law actually say?
Second, what is the remedy for harm? Is filing a lawsuit the only way to get justice?
If you are a lawyer who specializes in things, or you have personal experience in such things, please feel free to contact me at 099 577 7459.
Heather
City: Cuenca