10–20 hrs/week · Calle Larga office
Are you an English-speaking expat with a background in healthcare or mental health support? We’d love to hear from you.
Who we are:We’re a US mental health practice specializing in TMS Therapy, an FDA-cleared, non-invasive, drug-free treatment for people whose depression hasn’t improved with antidepressants alone. Many of our patients have tried for years to find help. We want each of them to feel heard, respected, and supported.
The role:- Answering patient questions by phone and message, and helping them book a consultation- Guiding patients through paperwork and next steps- Staying in touch with your patients during treatment, offering encouragement and helping them through doubts or obstacles that might stop them attending- Our clinical team handles medical advice. You’re the warm, steady person who helps patients keep going.
Hours and pay:- Set your own hours within U.S Mountain Standard Time. Monday to Friday in our Calle Larga office –
Generous Base pay and Paid training, including HIPAA privacy training
You bring:- Native or fluent English- Experience supporting people with mental health challenges, or working directly with patients in healthcare- An understanding of the obstacles patients face, and a compassionate, patient way of communicating- Respect for privacy and confidentiality- Basic computer skills. We’ll train you on our systems.- US insurance, VA, or military experience is a plus.
To apply:WhatsApp: 096 393 4246 (593 96 393 4246) with a few lines about yourself, your relevant experience, and your availability. CVs welcome. We’ll reply to every applicant.
Address: Calle Larga, Cuenca, Azuay, Ecuador
