Bus service to other cities

I am planning to come for my 4th visit to Cuenca at the end of May and am planning to take bus services from Cuenca to Banos de Agua Santa (near Ambato). Will stay in Banos for several days and then take bus to Quito before flying back to the States. Is Amazonas and other bus services still operating through the pandemic, etc.? Are there any special requirements or reservations needed, etc.? I tried to find info online, but am not able to find much.

Any information or bus company recommendations would be appreciated. Are there any websites with bus schedules etc.? P.S. I have taken the buses in Ecuador and have no problems with this method of transportation (for the price). Thanks,

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