How to get physical copy of US social security income statement?

In order to renew our cedulas, we need to have printed copies from Social Security of our annual income benefits. I can see where to download it from, but they want you to “create an account” and to send a text or phone code for verification. They won’t accept our US magicJack number (“This number is a web-based (VOIP) phone service. Please select a different number and try again”) and they won’t accept my Ecuador cell number (“We are unable to verify phone numbers from Ecuador”).

Any ideas/suggestions for other steps?

Carolyn V Hamilton: 099 998 8777. Call after: 9 AM.

City: Cuenca