This is a very good resource, and after a noise complaint (yes that!) several months ago, I got a very respectful answer from the city, and the noise source really did reduce. Until today, when I made a new complaint.
Anyway, it seems this system is having an effect. The more we use it, the more effective it will become.
How to (see pics too)
https://enlinea.cuenca.gob.ec/#/menu/mi_voz
Create an account: cédula and password.
Choose:
Requerimientos, reclamos y denuncias
Choose: Ingresos
Choose:
Inicio: for a new complaint
Listado: my list of complaints
Consulta: Enter number requerimiento, see your complaint.
I got an email confirmation; however, the outcome where they described their action in detail, was only on the site itself.
Pete
Anyway, it seems this system is having an effect. The more we use it, the more effective it will become.
How to (see pics too)
https://enlinea.cuenca.gob.ec/#/menu/mi_voz
Create an account: cédula and password.
Choose:
Requerimientos, reclamos y denuncias
Choose: Ingresos
Choose:
Inicio: for a new complaint
Listado: my list of complaints
Consulta: Enter number requerimiento, see your complaint.
I got an email confirmation; however, the outcome where they described their action in detail, was only on the site itself.
Pete