Recommendation for Pedro Torres (Blue Box Assores), insurance

This is a rousing recommendation for Blue Box Assores (Carlos Ramirez). My husband has had health insurance here for 5 years and never had a successful claim. A couple of years ago we switched agents to Blue Box. Last November he was hospitalized (briefly) and the bill, while not huge, was enough to try for reimbursement. We really did not think it would happen. I called Carlos and he was wonderful. His explained the process and said Pedro Torres (handles claims for Blue Box). Subsequent to that call, Pedro called and took charge of the process and handled everything. Amazing service. He came to our house with the necessary forms, chased down the Facturas from the hospital, organized the paperwork, submitted it and gave us the amount of reimbursement. His English was excellent but his customer service was extraordinary. Truly above and beyond. 100% recommend Blue Box, Carlos, and Pedro. Easy to find in the Los Cedros Building on Ordonez Lasso.

Address: Ordonez Lasso (Los Cedros Building)

Contact information: +593 98 246 5168

Recommended by Sandra Kraft: 097 907 0470
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