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Bilingual medical facilitation and translation

Frustrated with your medical experience in Ecuador? Challenged by the fast and sometimes difficult Spanish language, contrary mindset, level of service and mannerism of the doctors, nurses, pharmacists, and their staff? Do you need assistance making your appointments, understanding the language, attending your office visits, making sense of your diagnosis and treatment, and purchasing your prescriptions?

Hi, I am Daphne and I have been a pharmacist for over twenty-five years in Venezuela, and Ecuador. I have been living in Cuenca for the last four years and I recently moved to Vilcabamba. I have now decided to apply my years of medical knowledge, experience working with the doctors and the medical industry and open a medical translation and consulting business. A consulting service specializing in helping expats understand and make sense of their medical experience in Ecuador.


The services I offer are:

Appointment setting and attending the appointments with you.
Talking to the Spanish medical professionals and staff on your behalf.
Explaining the Spanish doctor’s diagnoses, and recommended treatment.
Reading scripts, locating and purchasing prescriptions and medicines.
Researching retail outlets for purchasing vitamins and supplements
Numerous other medical and health & wellness services and solutions.

It’s my goal to help you quickly and easily understand the medical process and the everyday terminology used in the Spanish medical culture. I am bilingual and available to assist non-native Spanish speakers or North American, European, or British expats. Assist you with all types of medical and laboratory appointments, terminology, prescription purchases, questions and clarifications you might require from Spanish medical professionals. I can hold your hand throughout the entire process or just part of it. That level of service I can provide is up to you.

Daphne went with me to see a doctor and locate a special medication for my condition.
”I soon discovered I was in great hands”. Her thoughtful, caring attitude and great organizational skills really helped with my tasks and concerns! What I didn’t expect was how much she could lift my mood at the same time! Her great sense of humor and infectious laughter turned what could have been a stress-filled day into a welcome adventure. Many thanks! K.Hinsley – EC

Please call me for a consultation and to discuss your immediate and long term needs! I am told I save my clients a lot of time and energy, reduce their stress and emotions and help educate them to a new experience. Let’s see how I can best help you.

Cuenca

Daphne
daphneapalma@gmail.com
095 882 8573

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