How to handle a warranty repair with a laptop from the US

Looking for feedback on how to handle a warranty repair from Ecuador to US
Laptop in Cuenca. Problem with screen, covered under warranty by
Lenovo US.

Suggestions on how to handle this; shipping / receiving, etc.

Submitted on behalf of an Ecuadorian friend,

Jim: jgmcbride@yahoo.com .

City: Cuenca

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