Mercado Libre purchase gone bad

Just wondering if anyone has had a bad experience with using the online shopping site Mercado Libre?

We transferred funds from JEP to Bank of Pichincha but have not received our item.

Any suggestions on how to report this issue would be appreciated. Share your experiences please.

Thank you for your help.


The “OCA” Festival

I would like to invite you to the OCA Festival. Oca, is a tuber, like potatoes, but it tastes sweet. This is a traditional food of the native people in the highland region. There will be other typical food from the communities, music, dance, and traditional games. I hope you come and enjoy.

Note: It is in Cañar city. Around one-hour from Cuenca.
This is the location (Google maps):

If you want some more information, I leave you my phone for WhatsApp.

Diego Araujo: 099 569 5512. Call after: 10 AM.

City: Canar (+/- one hour from Cuenca)

Power of Attorney (Registro Civil)

I’m a US born citizen and earlier in the year received my dual citizenship in Ecuador. However, I need them to correct my name on my Ecuadorian birth certificate and the consulate told me that it can only be changed from the Registro Civil in Ecuador. Since I am in and live in the US, I can only do this via a power of attorney with someone in Ecuador. I can ask a family member to be my POA but I was told that there is a specific template for a letter that my family member can use to make the change on my behalf.

Would anyone know of or have the letter/template I can use in Spanish to enable my family member to act on my behalf on Ecuador at the Registro Civil?

Any assistance would be greatly appreciated. Thank you,


City: Cuenca

Looking for 2 bedroom apartment for rent

Looking for 2 bedroom, semi-furnished apartment for rent in Cuenca, $250 – $400, Must allow pets.

Johanna Penafiel:

CANImento dog food?

Does anyone know a provider of CANImento dog food, specifically for seniors, in Cuenca? Where I lived before, I got it from my vet. Except occasionally at Coral, I’ve not been able to locate it here. Thanks in advance.

Reid Tanner: .

City: Cuenca

Transportation from Guayaquil to Cuenca

Hi there, I am new to Ecuador and travelling soon from Guayaquil to Cuenca. I heard that the main highway is closed.

What other good options are there?

Thanks for your reply!
Also, I will be in Cuenca for the month of January and would love to be introduced to the world of expats living there, since I am planning on moving there.

Is there anyone who could show me around?

New expat,

Karin: 1 778 349 3755. Call after: 8 AM.

City: Cuenca

Kawai GS-60 6’9″ semi-concert grand piano

Satin Ebony finish. Built in 1994, manufactured in Japan.
Excellent condition.

Price: $22,500 (negotiable)

I am the original owner. I brought the piano to Ecuador from the USA in 2013. It includes an adjustable artist’s bench, piano board (for moving) and other articles for moving the piano.

This is an ideal piano for professionals, with rich tones and a responsive action. It’s perfect for classical music (Chopin, Liszt, Beethoven, etc.)

I’m selling the piano for two reasons. Eventually, I’d like to move from my house to a smaller condominium. Also, I have ongoing issues with my hands – trigger fingers, swelling of the fingers.

I’ve played the piano about 1 hour per day from 1995-2002, and about 1 hour per week, 2002-2021

Joe: 099 119 6586.

City: Cuenca

Porto and Gaia award-winning coffee, wines, cheese, chocolate and spirits

You may ask, “what is it like to drink Sidra Black Honey Winner, Micro Lot coffee from Ecuador at $30 for 325 grams”? There is only one word to describe it. “Luscious”, as I have my first cup this morning.

Unfortunately, this micro-lot is sold out but you can purchase two other of our National Award-winning coffees at Porto & Gaia and these are only $6.50 per ground or whole bean.
Porto & Gaia, 386 Unidad Nacional y Del Batan.

Visit us in person or order online at Don’t forget to order or come by to get the best wines from Europe and Portugal.

Hugh & Rosalba: 096 826 3588.

City: Cuenca

iMac all-in-one computer desktop, model 21.5

For sale iMac all-in-one desktop computer. Like-new. In beautiful condition. See pictures.

21.5“ screen
1 TB hard drive
Retina 4K
3.1 GH quad core 15 processor
8 Gigs of memory. – 1867MHZ. – DDR3
PRO Grapics 6200. 1532 MMB

This beautiful computer has less than 200 hours use. (Turns out I use my iPad more)
I have reset to the latest factory settings. So,, it’s like you’re getting the computer out of the box.

Come with wireless keyboard, wireless mouse, brand-new charging chord.
Special bonus: I am throwing in an iClever CD-DVD drive.

On back it has 4 usb slots, earphone connection, Ethernet connection and memory card slot for pictures.

$850, for all. Firm.

Please see pictures and if you have any other questions feel free to ask.

I can be reached by text 093 939 9537 Or email ;

Gary Georges

City: Cuenca

skincare at RadiantSkin

Alejandra invites you to enjoy her special brand of skincare at RadiantSkin Spa by Alejandra by booking at

Then check all our videos, great reviews, informational posts, photos and menu of services:

– massages – relaxing, deep tissue, candle, hot stone massage
– body exfoliation and depigmentation
– facials
– Oxygeneo superfacial
– permanent eyelash curling
– microcurrent
– radiofrequency
– antiaging
– micro-needling
– waxing
– lymphatic drainage… and more.

You get a safe, professional experience with each visit to our lovely spa inside Mercy´s Alta Salon. Alejandra worked in a top Guayaquil spa for many years and undertook years of education and training while obtaining her license.

And she uses biosafe protocols including a mask and facial protector and disinfects her spa after each client visit.

Gift cards. Natural skincare products. Large discounts for packages of multiple sessions.

Just a short walk from el Centro. We accept cash, debit and credit cards (+ processing charge for cards). Special offers cannot be combined with other offers and are available only if performed at RadiantSkin Spa by Alejandra´s location. Not accepting new in-home clients.

We communicate in English and Spanish.

Watch to learn the Spanish words for “facials, massages, lymphatic drainage, body exfoliation, eyelash lifting, eyebrow lamination and waxing.”

Mercy’s Alta Peluquería in the Kawsay Building at Ave. Paucarbamba 361, Cuenca

Messages please. WhatsApp +593 99 101 5477

Appliance repair services, Cuenca

We provide quality appliance repair in Cuenca that will meet your needs.
Certified Service Technicians
Free Estimates With Repair
Fast Same Day Service
Competitive Pricing
Warranty On Both Parts/Labor
Experienced Repairmen

Services we offer, which include the following:

Fridge Repair
Washer repair
Clothes Dryer repair
Dishwasher repair
Stove repair
Oven repair
Washer And Dryer Repair
Range repair
Washing Machine Repair
Microwave repair
Installation services:
Dishwasher Installation
Microwave Installation
Stove Installation
Range Installation
Wall Oven Installation
Refrigerator Installation
Washer and Dryer Installation
Calefon repairs



Dog training – tip # 2: “Dog chews on the furniture? Or worse?”

The first thing to ask yourself is, is my dog getting enough exercise? The second is, have I provided toys/bones I do want him to chew on? The third is, is she left alone for more than a few hours at a time? Start there.

Want to know more? Call me, I can help. I am a CTP (Certified Training Partner) of the prestigious Karen Pryor Academy.


Heather Conley
099 900 3991

Dr. Coronel, aesthetician

Hello, I’m Dr. Coronel. I’m delighted to offer my services at your home like botox, hyaluronic and many more aesthetics treatments to suit your needs.

House calls

+593 96 268 6066

VAN/SUV/transportation service with English-speaking driver

Greetings; expat-community, tourists, tour companies and everyone: I provide completely legal, insured, and safe transportation throughout the whole country of Ecuador. I can service one passenger up to 40 passengers at a time.
The cars are completely sanitized.


Mina’s beauty salon at your service

Hello Everybody, I’m Mina. I offer my hairdressing service at home or, if you prefer, you can come to my salon.

I offer:

-Pedicure – Haircuts
-Manicure – Waxing
-Hair coloring – Hair styling, etc.

You can call or send a message.

Av. Luis Cordero Davila and Av. Miguel Dias

Guillermina Tuapante

099 616 6860

Cuyabeno Ecological Reserve

Cuyabeno Rainforest Adventure:

This program can be for 4 days/ 3 nights or 5 days/ 4 nights. The Cuyabeno National Park in Ecuador’s Amazon Region is one of the most spectacular places on earth. Over 602,000 hectares of primary rainforest with an incredible variety of Neotropical wildlife: river dolphins, caimans, anacondas, monkeys, spiders, and butterflies are just some of the animals you can find here. The bird life is spectacular as well, it includes the prehistoric-looking hoatzin, the umbrella bird, toucans, parrots, macaws, and the legendary harpy eagle.


Get your resident visas with Monica Gonzaga facilitator services

Temporary and permanent visas. Don’t hassle. Don’t waste your time. Don’t make long lines and don’t lose your patience with tedious bureaucracy.

Now it is easier and faster with Monica Gonzaga Facilitator. Service is always guaranteed.

We have a record of not having any visa denied so far. Can another facilitator or lawyer say the same? I do not believe so!

There are already hundreds of visas made by me. Consult me. I have all the recommendations you need. In addition, I have my payment plan for your visa so you will always be sure that you will have your visa in your hands.

Call me now for your free consultation. Let’s do a Zoom call meeting or WhatsApp call or personal appointment at my office. Cell: 098 384 1691
Out of the country must dial or add the contact like this: 593 8 384 1691

Benedicto XV 1-53

Monica Gonzaga

Buy 2 lbs of bacon, Get 300gm maple syrup for $9. (Saving $4.30)

This combo is an awesome deal.

Buy 2 lbs of King Smokehouse Bacon and for an extra $9 you can have 300gm of Schullo Maple Syrup (Organic from Quebec Cananda)
That’s below cost.

For today only (Saturday)

Hurry this deal may run out quickly.

CuencaShop (King’sSmokehouse) 8-66 Coronel Talbot, Parque San Sebastian

098 402 6399

Are you looking for your new TV; LG / Samsung?


Hi, my name is Nestor Reinoso.

I offer brand-new TVs. Some of the latest models of LG and Samsung for the best prices in town.

If you need references from my happy customers, I will be more than pleased to provide you.

Kind regards,

Nestor Reinoso: 099 623 9495 / 096 742 1444. Call after: 8 AM.


Recommendation for Raul and Kathy Canino, housesitting

I would like to recommend Raul and Kathy Canino for housesitting. They watched our house, cat, and fishies for 5 weeks. We were very happy and impressed with them. They also clean houses so the house was spotless when we came home. They sent us pics of our extremely shy cat laying on their laps while we were gone. They are honest and responsible, I wanted to share our experience with everyone. We are confident that you will also feel comfortable leaving your house and animals in their care. They also have been cleaning our house for a while and they are excellent.

Raul and Kathy Canino – WhatsApp +593 96 081 0363

Address: Cuenca Ecuador

Recommended by Eileen P:

You are invited ~ come as you are

At Trinity Vineyard Church we have made room to accommodate more people for our Sunday gatherings. Come worship with us in our new auditorium.

You are invited to join us on Sunday morning from 10 until 11:30. We have room for you and your family. All are welcome. Come check us out and see what we are all about.

At Trinity Cuenca, we are different. We serve those in our community, our city, and our world. We take seriously Jesus’ command to love God and love people.


This Saturday, bazaar at Common Grounds

Hello Everyone,

Common Grounds is once again hosting a local artisan bazaar. Ensure you mark your calendars and come out and enjoy some local shopping with friends.

For customers: Would you like to participate in meeting and supporting some of the local vendors and artisans here in Cuenca? Do you have some time on Saturday and want something fun and exciting to do? Are you looking for that one-of-a-kind item that catches your eye, or something fun that will make great gifts? If so, then come on by Saturday, 20th of November, between 10 AM – 3 PM at the well-known establishment Common Grounds, and have a look. The cost is free to enter and browse. Make some new friends, meet some old ones, all while helping to support the local community along the way. It’s always a fun time – bring your friends.


Thanksgiving Show plus Dinner

La Velada Cuencana at Hotel Carvallo, a night full of opera, ballet and poetry. Accompanied with a delicious homemade Thanksgiving menu:

Main: Quinoa crusted turkey breast with honey-glazed potato wedges and sautéed green beans with almonds.
Dessert: Apple pie

Reservations only.
– We are half a block away from Santo Domingo train station!

November 25th, from 7:30 to 10:30 PM, $33, Gran Colombia 9-52 between Padre Aguirre and Benigno Malo Sts, Cuenca.


St. Christopher Episcopal Church

St. Christopher Episcopal Mission is a Cuenca-based faith community formed in 2019, as the first English-language Episcopal congregation in South America.

All are welcome at St. Christopher’s regardless of their faith tradition.

In-person worship has resumed at 4 PM each Sunday, with COVID-19 protocol being followed. Masks are required. Address: Bartolomé de las Casas y 5-34 Tirso de Molina


Classical music concert (piano/violoncello) – 22 November

Kultura – the German culture network in Ecuador – presents another stunning classical music concert. This time by German pianist, Dagmar Hartmann and cellist, Reinhard Armleder.

In their roughly one-hour presentation, the duo will present music by Ludwig van Beethoven, Felix Mendelssohn Bartholdy, Robert Schumann, César Franck, Francisco Paredes Herrera, Enrique Espin Yépez, César Guerrero Tamayo, Manuel de Falla, Erich Wolfgang Korngold, George Gershwin and Astor Piazzolla (the program might be subject to slight changes).


King Smokehouse is gobble, gobble ready for you

Turkey update from King Smokehouse. We thank all of you for ordering early. Just to let you know we are sold out of whole turkeys. A few of our luscious breasts are still available as well as our smoked glazed hams. Every turkey or ham order comes with a packet of Mountain Home Gourmet Cornbread Mix. A great way to accompany your Thanksgiving meal. Our tiny tienda (Gourmet Tienda) is chock full of great gourmet items from King Smokehose, Mountain Home Gourmet, and Cuenca Shop. Truly a one stop gourmet shop.

Daily from 9 until 5 (Sat. 9:30-4:30). Closed Sunday, Coronel Talbot 8-66 y Simon Bolivar

Felix Salinas: 096 904 7724

Tanta la Madre Masa

We want to send you a warm greeting from Tanta la Madre Masa. I hope you are well and safe. We are baking new products and always with security measures. It is important to remind you that our breads are sugar free, free of animal products, without chemical preservatives, lactose free and very low in gluten thanks to the fermentation process.

We still have everyone’s favorites:


Plant-based Thanksgiving

La Guarida and Café Libre invite you to a special evening to celebrate an early Thanksgiving. Chefs Paúl Flores, Rocío Valencia, Andrés Zambrano and Luis López welcome you to La Guarida for a unique experience.

A plant-based and fungi tasting menu.
Based on local seasonal products.

7 steps $30

pumpkin croqueta
cornbread cupcake
pumpkin cream
stuffed cabbage
Fungi, potatoes and gravy
Apple & Cinnamon
Pumpkin Pie

Come and enjoy with us.

Saturday, November 20th beginning at 5:30 PM
Reservations are required.

Call us at 099 806 8071.
We are located in Mariscal Lamar and Luis Pauta.

November 20th, from 5:30 to 9:30 PM, 30.00, Mariscal Lamar and Luis Pauta, Cuenca.

Andres: 099 806 8071

Volleyball Recharge! You are invited to join us

Due to rainy weather and Covid concerns, Sunday 6 on 6 Volleyball needs new faces, ideas, and energy.
1. We are changing back to the original time of noon to 2 PM on Sundays to try to avoid the rain.
2. New players are welcomed and needed to strengthen our numbers. Come join us for exercise, fun, friendship. We are a friendly group of men and women from around the world. Please come watch or join in the play.
3. Help needed – Volunteer or several volunteers are needed to be responsible for bringing the volleyball equipment to the park each week. Other players will help set the net up and take it down. It packs in a bag about 40 inches (1 meter) and weighs about 23 pounds (10.5 kilos). It easily fits in a taxi if needed. If interested in helping, go this Sunday and volunteer.

You can also join us on our Facebook page (Cuenca “Bump-Set-Spike” volleyball)

Sunday, November 21st, from noon to 2 PM (weather permitting), Free, Parque del Vergel which is just behind the Iglesia Catholica Santa Maria de El Vergel, Cuenca.

Garry Lowe:

Thanksgiving Dinner at Don Colons

Traditional Thanksgiving Dinner with all the trimmings;
Best Turkey in town.
Make your reservation.

Nov. 25th, $12.95, Sucre y Beningno Malo, Cuenca.

Don Colon: 099 827 0703

Camping and cabins in paradise

We are launching our camping option as a way to enjoy The Oasis Eco Resort. Located just 20 minutes from Cuenca, our property has been described by one very well-traveled guest as “by far the most beautiful piece of land I have ever seen.” Tent cabin can happen in a wide variety of locations, a mountain-top perch with stunning 360 degree vistas, or creek side with now a roaring mountain stream with many cascadas. And we have two creek side camping cabins, where you can enjoy the comfort of a bed mattress. Our two luxury guest cabins have spectacular views, full bathroom, and private fireplace.

Campers have the option of bringing their own gear or renting ours…we have a brand-new tent, several sleeping bags, etc. Campers also have the option of using our guest kitchen to prepare their meals or make a reservation form for meals prepared and served in our grand lodge.

Our resort is easily accessible by car, taxi or bus. Directions sent with your reservation. Send us an email or WhatsApp message for details and photos. Please, no phone calls (we have great internet but poor cellphone reception). Thank you.

Any day, November through April, $10-$50/night, via a Jadan, sector Vegaspamba, Cuenca.

Catty Siguenza: 099 524 1088

Happy Thanksgiving – Meditate with Shambhala Sunday from home

Gratitude sees things in a way that everything can be joyful for you.

Dear Cuenca Community,

Shambhala Cuenca would like to invite you to meditate together from your home this Sunday at 10:30 AM. There are many forms and methods of meditation – the form you choose doesn’t matter, however it’s a very good thing to remember our shared humanity as we sit quietly and become mindful for a period of time.