I lost my passport

Hello expat community. I could not find my US passport this week and need to return to the US. I was told by a facilitator friend that the Consulate in Guayaquil will process the replacement by email and mail it to me here, but the website requires a photo and seems to require a personal appt.
Has anyone here had to do this recently and can offer me feedback about their experience? I am trying to do it myself. I already filled out the online report to Consejo de la Judicatura, and will go to a local police station to file a report there.

I appreciate any feedback. Thank you.

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